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Formally dressed male professional adjusting his shirt sleeves

Appearance matters

    Appearances matter. We all know that. Or we should. Think about how you warm – or not – to a job applicant appearing for interview, to a salesperson who you’ve never met before as they pitch their product or service, or to a new boss… Read More »Appearance matters

    Man at home practising a prepared speech or presentation to bathroom mirror

    Giving It Oomph!

      Most actors and public speakers rehearsing before speaking to an audience will have heard this before from a well-meaning but impatient critic: “Just give it more oomph!”

      Businesswoman reading and looking anxious before speaking

      Reading aloud

        Have you noticed how many of us will find any excuse for not rehearsing their delivery before a speech or presentation?  Rehearsing is as normal as breathing for experienced speakers, but for those who aren’t born show ponies it often feels awkward. Best avoided, even… Read More »Reading aloud

        Grace Under Fire

          The calmness and patience of US Supreme Court nominee Ketanji Brown Jackson this week was impressive – and an object lesson for speakers under fire. She remained calm and courteous to a fault through hours of relentless, often cynical interrogation.